At hyble, we've streamlined our order approval and billing processes to better serve your needs. Here's what you need to know about chargebacks and our billing procedures:
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Manager Approval: Every order will go through a manager's approval before it is shipped. This helps ensure that each order meets your requirements and complies with our billing rules.
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Integration of Supplier Chargeback Rates: We have incorporated the supplier chargeback rates for brand mentions into our workflow. This helps us accurately calculate charges associated with your orders, making the billing process more transparent.
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Custom Billing Accommodations: If you require any specific billing accommodations or exceptions for an order, please provide this information when submitting your job request. This allows us to consider your unique needs and ensure that your billing is accurate.
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Estimated Recovery Amount: For more complex and high-cost jobs submitted through the customer workflow, we provide an estimated recovery amount before the job proceeds to approval. This step helps you understand the anticipated costs and ensures full transparency.
Our goal is to provide efficient and accurate billing services that align with your requirements. Please note, hyble calculate chargeback based on the state and supplier rules we have been provided. However, if an order requires specific instruction such as an agreed amount the supplier is paying this field can be used to provide specific directions to the hyble team when calculating the chargeback or include in the invoice for the supplier's reference. We encourage you to work closely with your SGWS sales and commercial leadership to understand any market level requirements around the utilization of this feature.