With Hyble’s new shopping cart, you can:
- Add up to three different items going to the same address to a single order for flexibility
- Reuse additional approval or PO info across items to save time
- Track and manage orders more easily
Please note this feature is currently only available for self serve orders.
How does it look?Once ready, users will follow the usual cart process. Before reaching the delivery and billing page, users in certain markets will be prompted to complete a new supplier approval screen, where you can enter the necessary details based on your state's additional approval policy. “Order funding” is the location where you can notate any additional approvals (supplier or internal) based on your market’s policy. All jobs go through manager approval, but this section is only for markets with additional policies requiring secondary approval for jobs that meet certain requirements. If your market has an additional approval policy, it will be linked at check-out for your review. If your market does not have a policy or your job is not applicable based on that policy, then leave this section blank and the job will process through the normal supplier billing process.
Once you insert any required additional approvals in the “order funding” section for at least one item, you will be able to use the dropdown to ‘re-use’ that information for subsequent items if needed, meaning if all orders in your cart have the same additional approval information, you only have to enter it once! Don't worry, if your orders have different additional approval instructions, you will be able to add these for each item.
Order Summary & Shipment Tracking
Currently, once an order is submitted, it is assigned to a shipment. All hyble users will now see a shipment number link below their order ID, on the order summary page of an order that has been submitted as part of a shipment (this can be one or more items).
By clicking on the shipment number link, you will be taken to the page of the shipment the order belongs to. If their shipment and order have gone through approvals, both the order and shipment summary pages will update accordingly - e.g. if an item is rejected, messaging will be shown.
Changes for Approvers
Approvals will work the same as before: self-serve orders need to be approved by a manager before they can be sent to print.
When an approver decides to go through the approvals process for a particular shipment, they must click on approve / reject shipment items. By doing so, you will open up the screen shown below:
The brand new approvals screen allows approvers to make approval decisions at once (i.e. to be able to approve / reject multiple items in one session).
Decisions on the orders will not be set until the approver confirms their choices. Only then will any approved items proceed to the subsequent stage of the hyble approvals flow (i.e. the order will be confirmed and sent to print).
As decisions are made in the dropdown, approvers will see that costs update accordingly. These cost changes will not be applied to their order until the approvals process is finalised, and the approver has fully confirmed their decision.
Other things to Note
- This feature is only available for self serve orders
- Transaction fees will be charged for each order in the cart
- This feature only applies to orders being shipped to the same address
- All orders in cart must be either digital or printed. Mix of order types is not supported.