We’ve made a series of important updates to the Menu Book ordering process designed to give you a clearer, more intuitive ordering experience. These improvements aim to streamline the process, reduce delays, and ensure that your design and insert requirements are communicated accurately from the start.
What’s New
The new Menu Book ordering journey has been restructured to help you:
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Select format and size options more easily with visual icons
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Provide logo requirements, positioning, and upload logos directly within the form
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Choose whether or not you need printed inserts with the menu book
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Upload supporting images and documents directly within the form
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Move through fewer, more relevant questions, tailored to your selections
A Step-by-Step Overview
1. Updated Format and Size Section
You’ll notice that format and size options now include clear icons to help differentiate each selection. This reduces confusion and helps you make the right choice without reading through repeated wording.
If you select ‘Other’, you’ll now only be asked for the most relevant details—such as width, height, and number of views required.
2. New Logo Requirements Section
You’ll be prompted to specify:
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Whether a logo is required (options include no logo, 4-colour screen print, blind deboss, or gold foil)
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Where the logo should be positioned, if applicable
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Any custom logo details, using a free-text box and file upload
If no logo is needed, positioning questions will be skipped entirely.
3. Material and Quantity
This section remains familiar. You’ll still be asked to choose your preferred material and quantity, or enter specific requirements using the ‘Other’ option.
4. Design Brief and File Upload
You’ll now see a dedicated section where you can:
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Provide a written design brief for the menu book
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Upload supporting files such as logos, sketches, or reference images
Both of these fields are mandatory and help ensure your design vision is captured accurately.
5. Menu Inserts – What You Need to Tell Us
You'll be asked whether you require menu inserts to be printed with the menu book. Based on your response:
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Yes – I need inserts printed
You’ll proceed to a screen where you can provide a design brief for the inserts and upload relevant files. A telephone number will also be requested for follow-up. -
No – I do not need inserts printed
You’ll be presented with three options for how you'd like to provide your menu insert details:-
Upload a menu insert file
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Provide a confirmed hyble order ID (from self-serve or custom)
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Confirm that you’ll provide chargeback details at a later stage
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If you choose the latter, you’ll need to supply those details before the order can be completed or shipped.
From here, you will be taken through the familiar flow of reviewing the order, adding your delivey details, and any supplier billing information for the order.
If you have any questions about the new menu book ordering process, please don't hesitate to contact our support team at help@hyblesupport.com